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Product Manager (f/m/d) - Delivery Experience (Marketplace) in der Städteregion Aachen
Referenznummer: acjobs-st-71296

real.digital - Studentenjob
Start ab sofort - Online seit dem 19.11.2020


Job-Zusammenfassung

Permanent contract, full-time, Cologne / Remote Info
Who we are
We are real.digital: Several thousand merchantsmillions of products make our multi-channel portal one of the largest marketplaces in Germany. Our work is characterised by a dynamic corporate culture, with a start-up mentalitythe opportunities offered by a large corporation in the background. We combine knowledgemany years of experience in e-commerce with flat hierarchiesa highly motivated team. Whether as an internan executive: We take every idea seriously, because we want to work together in shaping the future of e-commerce! We are a  Remote First Company  ! That means you decide whether you want to work in our office in the heart of Cologne // in our modern loft office in the heart of Darmstadt // in our modern office in the Rhine metropolis Düsseldorf, in your home officeat any other location. We want to offer you the most attractive workplace in e-commercea maximum of flexibility for your personal work-life balance. Day-by-day, our development team of about 150 experts pursues the goal of creating the best-possible customer shopping experience for the real.de marketplace. We are here to inspire millions of customers, to help them find, purchaseget the things they love. To enrich the lives of our customers, we collaborate in cross-functional teams, in which product owners, product designers, frontendbackend engineers, data scientistslean managersforces. Details regarding the challenges of the respective product areas can be found here.
Detail
Your tasks – this is what awaits you in detail
You refine the way our customers perceive the delivery in our direct sales. You proactively ensure that our customers get their orders whenhow they expect it.
You drive the delivery experience by making it as easyfrictionless for the customertake intelligent actions to correct issues along the deliverycontinuously communicate to uphold delivery promises
You acquire a comprehensivedeep understanding of our warehouse delivery structure, customer behavior as well as our businesscollaborate with us on the definition of new business goals
You think strategically, you identify, defineprioritize valuable outcomes based on data-driven arguments together with product leaders
You work closely with a dedicated, autonomouscross-functional product team (consisting of engineers, product designersdata scientists) that improves constantlydrives product topics forwarddiscovery to delivery using a broad range of best practices, such as design sprintsextensive data analyses
You createfoster close relationships with an extended network of stakeholders (from peers to C-Level executives), consider their requirements, align on business prioritieshelp to prioritize the outcome-based product roadmap. You also communicate withcoordinate service providerspartnersoutside the company
You constantly develop initiativestools to increase the efficiency of the processes related to your area of responsibility
Your profile – this is what we expectyou
You have already gained very good insightsexperience in product topics in the pastenjoy taking on responsibility –the idea to implementation
Ideally you possess domain knowledge (in descending order of importance): eCommerce, supply chain management, warehouse managementlogistics
You love dataare familiar with descriptive, explorativecausal analyses (ask thequestions, know how to answer them based on data)
You possess superior problem-solving skillsability to work well under pressure in a demanding environment
You always think customer first, understand customer jobs as well as pain pointsderive actionable insightsthem
You are familiar with lean methodologiesvarious techniques of state-of-the-art product management
You thrive in complex environmentsare experienced in coping with complex challenges
With your positive, open-minded, entrepreneurial, hands-on personality you motivate people around youtake product leadership to the next level. You are fun to hang out with, an empathic communicator that gets his/her points across, makes people feel heardfosters healthy work relationships
What we offer
Remote first: You decide,you prefer to workthe office orhome
A highly-motivatedqualified teamdifferent fieldsnumerous nations
A sophisticated product with millions of usersa broadly-based technology stack
A dynamic environment with a start-up mentality, no superfluous red tapehierarchy, as well as plenty of couragetrust to break new ground
Free choice of hardware – we provide you with the development environment of your choice
Always up-to-date – you receive four days of special leavea budget of €1,300 per year to attend relevant fairsconferences
Top conditions at the Urban Sports Club for fitness, team sports, yogamore
Refer an Engineer Program You want to work for us, but not without your dearest colleague?us as a teamearn money by referring your buddy for one of our open Tech positions! Depending on the level we offer a bonus up to 1.300,- € per referral, which will be paid after successful recruitment (the first part with your first salary, the second part after your buddy passes the trial period).
Bewerben Why are you the perfect fit for this position? Don't bother with cover letters - we're interested in factsfigures! Ansprechpartner Your contact person: Marion Graßlerreal.digitalreal,- Digital Payment & Technology Services GmbHHabsburgerring 250674 Köln

Bitte geben Sie bei Ihrer Bewerbung die Referenznummer acjobs-st-71296an.


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