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Customer Support Coordinator - Automotive (m/f/d) - Part Time in der Städteregion Aachen
Referenznummer: acjobs-st-54683

CHEP Deutschland GmbH - Teilzeitbeschäftigung
Start ab sofort - Online seit dem 24.03.2020


Brambles companies, including CHEP, help move more goods to more people, in more places than any other organization on earth. Our 330 million pallets, crates,containers are continuously in motion, forming the invisible backbone of the global supply chainthe world’s biggest brands trust us to help them transport their goods more efficiently, sustainablysafely. As pioneers of the sharing economy, Brambles created one of the world's most sustainable logistics businesses through the sharereuse of its platforms under a model known as ‘pooling’. Brambles primarily serve the fast-moving consumer goods (e.g. dry food, grocery,healthpersonal care), fresh produce, beverage, retailgeneral manufacturing industries. The Group employs more than 10,000 peopleoperates in over 60 countries with its largest operations in North AmericaWestern Europe. For further information, please visit
BramblesCHEP provide you unparalleled opportunities to advanceaccelerate your career. You’ll be joining an international growth organization with a pioneering, circular business model. You’ll be working for a company that is changing the way goods get to market. You’ll become part of an efficientcollaborative global team making a real contribution to a smarter, more sustainable future. For more on how Brambles growth companies can accelerate your career, visit Time: 20 - 25 hours / week 
Do you enjoy making customers purr? At our office here in Cologne, Germany we are looking for your Customer ServiceSupport expertise toour team, taking care of all serviceescalation inquiries for Automotive Suppliersmanufacturers across Europe.
Key Accountabilities:
1st level Support of all customer queries by phone & email Respond to customer complaints, find containment actionsidentify root causes with issues & escalations Ensure timeous feedback to customers Compile, correctinitiate debits/credits in line with company policies Execute invoice corrections in ERP systemnotify correction results to customers Ensure training of existing customer base through online channels • Completed apprenticeshipsimilar qualification in a relevant business field • Experience in a customer service environment with direct customer contact, either via phone, emailonline support • Experienceaffinity with CRM Systems/ Excel • Customer orientationfocus is of utmost importance • Fluent Language skills in German, English,FrenchSpanish• Competitive renumeration package • Annual bonus based on company & personal performance • Opportunity to take part in the Brambles share program
• Private retirement Fund contribution
• Contribution to your capital performance investment
• 50% Refund on your monthly public transportation ticket
• Various health & wellbeing eventsprograms
• 3 Working Days per anum to use for social projects

Bitte geben Sie bei Ihrer Bewerbung die Referenznummer acjobs-st-54683an.

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