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Team Lead (m/f) Order Management Europe (Temporary Assignment for 9 - 15 months) in der Städteregion Aachen
Referenznummer: acjobs-st-10997

West Pharmaceutical Services Deutschland GmbH &Co. KG - Vollzeitbeschäftigung
Start ab sofort - Online seit dem 14.04.2018


West Pharmaceutical Services Deutschland GmbH & Co. KGTeam Lead (m/f) Order Management Europe (Temporary Assignment for 9 - 15 months)


Make a difference as
Team Lead (m/f) Order Management Europe
(Temporary Assignment for 9 - 15 months)

West Pharmaceutical Services, Inc. is a leading manufacturer of packaging componentsdelivery systems for injectable drugshealthcare products. Working by the side of its customersconcept to patient, West creates products that promote the efficiency, reliabilitysafety of the world's pharmaceutical drug supply. West is headquartered in Exton, Pennsylvania,supports its customerslocations in NorthSouth America, Europe, AsiaAustralia.  West's 2016 sales of $1.5 billion reflect the daily use of approximately 112 million of its componentsdevices, which are designed to improve the delivery of healthcare to patients around the world.
our team of 7,000 employees in 16 countries to help us write the next chapter of our success story. We are constantly looking for new talentfor people who won’t settle for second best. Thinkers. Doers. Enthusiasts. As an employee, you will experience a collaborativedynamic global working environment,your development is our priority.


Leadmanage a small team of Order Management specialists across multiple locations as part of the EU Order Fulfillment group
Serve as a central point of contact for all aspects of Order Managementorder entry through confirmationbilling. Manage order administration booked in SAP (SD)
Act as interface to customers, commercial organisationto operations. Monitorprovide timely order status updatescoordinate communication while keeping all relevant departments engaged. Assist in preparation of customer meetings
Support activitiesimplement improvement measures to drive a high level of process efficiencyresponsiveness carried out by the function
Compile metrics for key activities carried out within the teamuse these to drive improvements


Bachelor in EconomicsBusiness Administrationequivalent work experience
More than 3 years of business experience in a customer service support function
Experience in supervising a team of service specialists inclusive of ability to lead, motivate, coachsupport individuals located in different EU countries
Proficient in SAP SD Order Management
Experience in utilizing MS Office applications
Strong writtenverbal communication skills
Strong team player skills
Ability to understand priority needsadjust within the team as required
Sense of urgency required to work in a deadline-driven environment
Fluent language skills in Englishgood language skills in German are a must

US NOW! Please click on the link to apply online via our
e-recruiting-system !

West Pharmaceutical Services Deutschland GmbH & Co. KG

Stolberger Straße 21–41 |
52249 Eschweiler (bei Aachen) |
Tel.: +49 2403 796-9106

Bitte geben Sie bei Ihrer Bewerbung die Referenznummer acjobs-st-10997 an.

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