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Technical Support Analyst, Aachen in der Städteregion Aachen
Referenznummer: acjobs-st-12735

MAPLESOFT WATERLOO MAPLE INC. - Vollzeitbeschäftigung
Start ab sofort - Online seit dem 13.04.2018


StepStone - Ihr neuer Job bei MAPLESOFT WATERLOO MAPLE INC.

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Technical Support Analyst,
Who are we?
Maplesoft ™
is a leading provider of software tools for engineering, science, researchteaching. Maple is math software that combines the world's most powerful math engine with an interface that makes it extremely easy to analyze, explore, visualize,solve mathematical problems. Maple's powerful mathematics engine allows students to analyze, explore, visualizesolve complex mathematical problems.
We are seeking a highly organizedcustomer-service oriented French speaking individual toour Technical Support Team in our office in Aachen, Germany.

Who are you?
You are a motivatedenthusiastic person interested in launching your career at Maplesoft.
As a key member of the global Customer Success team, you will be the primary interfacethe companyour external customers, answering a wide range of technicalmathematical questions relating to all of our products, with focus on MapleMapleSim.

As a Technical Support Analyst, you will establish a thorough understanding of our product suite, help developmaintain our knowledge centre,work closely with all key areas within Maplesoft to provide superior service to our customers.

Your initiativeability to be an independent worker who takes ownership for customer technical issues with timely responses is critical to the success of the company. You will have the opportunity to participate in product evaluationsdevelopmental feedback during release cycles.
You bring a bachelor’s degree in Mathematics, Science,Engineeringa customer focused approach. You have excellent analytical, problem-solving,research skills. You have experience with Windows, Macintosh,Linux operating have prior experience with MapleMapleSim, we’d love to talk to you! Programming experience would be considered an asset.

Working at Maplesoft
Our teams build world-class softwareservices for system simulation, calculation managementsystems engineering. Our product suite reflects the philosophy that given great tools, people can do great things!
Maplesoft offers a collaborative culturethe opportunity to work on some of the most innovativeexciting projects in the industry. We are committed to providing every employee with professional growth opportunitiesa supportive work environment.

Bitte geben Sie bei Ihrer Bewerbung die Referenznummer acjobs-st-12735 an.

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